Grelvon Health Ltd Terms of Service

1. Acceptance

By using grelvon.info, visitors agree to use the site lawfully and respectfully.

2. Editorial material

Articles are general information and may not reflect every person’s circumstances.

3. No professional relationship

Reading the site does not create a professional relationship between Grelvon and a visitor.

4. Accuracy

We work to keep material clear and current, but no publication can promise that every detail remains current.

5. Links

External links are provided for context. Grelvon is not responsible for external content.

6. Intellectual property

Text, design and branding belong to Grelvon unless stated otherwise. Personal, non-commercial reading is permitted.

7. Acceptable use

Visitors must not interfere with the site, attempt unauthorised access or reproduce content misleadingly.

8. Contact forms

Information submitted through a form must be accurate and must not include another person’s private information without permission.

9. Availability

We may change, pause or retire pages as editorial needs develop.

10. Liability

To the extent permitted by law, Grelvon is not liable for decisions made solely from general editorial content.

11. Governing law

These terms are governed by the law of England and Wales.

12. Changes

Version 1.0 published 9 September 2026. Questions may be sent to [email protected].

13. Scope of these terms

These terms apply to access to grelvon.info, including articles, forms, newsletters, navigation features and downloadable or embedded material made available from the site. They do not create terms between a visitor and an external website reached through a link. Separate terms may apply to a third-party service, and visitors should read those terms before using it.

The terms apply whether the site is viewed on a computer, tablet or mobile device.
Printed or cached copies may not contain the latest version.
Nothing in these terms removes a right that cannot lawfully be excluded.

14. Complaints and communications

Questions about the site or a possible breach of these terms can be sent to [email protected] or posted to 55 Pilgrim Street, Newcastle NE1 1AA. We aim to acknowledge a message within five working days and respond within 20 working days where the issue requires investigation. Please include the page address, date of access and a concise description of the concern.

We may ask for further information to understand a report, but visitors should not send passwords, financial information or another person’s private details. A response under this section does not prevent a visitor from using any statutory complaint or dispute route.

15. Changes and version history

These terms may be updated when the website’s services, editorial practice or legal context changes. Material amendments will normally carry a new version number and date, while minor typographical changes may be made without changing the version number. Version 1.0 was published on 9 September 2026.

Continued use after a published change indicates acceptance of the updated terms only to the extent permitted by law. If a provision is found unenforceable, the remaining provisions will continue to operate as far as legally possible.

16. Reader responsibilities

Visitors are responsible for using the website in a way that respects other users, the site’s infrastructure and applicable law. This includes taking reasonable care when sharing information through a form and checking that a link or quotation has not been taken out of context. A visitor must not present Grelvon material as personal advice, an official statement or an endorsement that has not been given. These responsibilities apply whether content is read directly, copied into private notes or shared through another service.

a) do not upload code, files or messages intended to disrupt operation;
b) do not scrape or republish substantial content without written permission;
c) do not use contact details to send unsolicited bulk messages.

17. Complaints and dispute resolution

Questions about these terms should be sent to [email protected] or posted to Grelvon Health Ltd, 55 Pilgrim Street, Newcastle NE1 1AA. We aim to acknowledge a complaint within five working days and provide a substantive response within 20 working days where the issue can be investigated. The message should identify the page, the relevant term and the outcome being requested. We may ask for further information, but visitors should not send passwords, payment details or another person’s private information.

We will try to resolve a genuine concern through clear written communication before formal proceedings are considered. If the concern cannot be resolved, the visitor retains any statutory route available under the law of England and Wales. Nothing in this section removes consumer protections or a right that cannot lawfully be excluded. An external service linked from the site may have its own complaint process and separate governing terms.

18. Revision record and service changes

These terms were published as Version 1.0 on 9 September 2026. We may update them when the site adds a form, changes its editorial scope, changes an embedded service or responds to a legal requirement. Material changes will normally show a new date or version number near the start or end of the terms. Minor typographical or accessibility corrections may be made without changing the version number.

We may also archive, revise or remove an article when sources, links or editorial priorities change. A visitor should refer to the version displayed on the site at the time of access, while any provision that is intended to continue after access ends will remain effective to the extent permitted by law. If one provision is held invalid, the remaining provisions will continue as far as possible.